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086 369 1940 karen@athomepampering.ie

At Home Pampering – Terms & Conditions.

Patch tests

This is required for waxing and tinting 48 hours before treatment. Please note some clients will need to travel to Karen in Swords for a patch test. This is decided on a client by client basis.

Cancellations

At Home Pampering requires a minimum of 24 hours notice but 48 hours appreciated.

If an appointment is cancelled less than 24 hours notice a cancellation fee applies. 100% is required for 0 to 4 hours notice and 50% is required for 4 to 24 hours notice. If we arrive to your location and you forgot or are not home full payment is required.

On arrival to your location and you reduce what treatments you may require full payment will still be required. As the time will have been allocated to you. If you want to upgrade your treatments this may be possible but will depend on time available.

Pamper Party

A 20% booking deposit is required to secure your party date. This is non refundable in the event you need to cancel.

Everything needs confirmed 1 week before the party date.

Cancellations of party and numbers can be done 2 weeks before party, After this a cancellation fee will apply and depending on the notice given it could be the full party amount. Our reason for this is we would have said no to other work and if we have not been given enough notice we may not be able to fill the date. Also staff will need to be paid for loss of earning.

Hospitals & Nursing Homes

Client or family member must seek permission from their doctor/staff nurse before we can attend a hospital.

Some beauty treatments are not allowed to be performed with certain medical conditions. It is therefore very important that you let us know the medical issues. In most cases we can change a treatment around to suit the clients needs.

Minimum Treatment Spends and Extra Charges

At Home Pampering does not charge a travel charge so therefore we introduced a minimum treatment spend. These vary from location to location. We are based in Swords North Dublin. Please contact us on info@athomepampering.ie with your location and we will tell you the minimum charge.

An extra fee is applied for the toll bridge and this charge is added to your bill.

Parking

We have alot of equipment and they are big and bulky. These can be quite heavy. Therefore we need parking as close to your location as possible. If there is no parking outside your location we will have to refuse the job. Any car parking charges that apply will be added to your final bill.

 

 
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